The following resources are available for community members.

We encourage you to seek assistance for yourself or someone you care about. If you are experiencing a medical emergency, call 911.

Crisis and Urgent Needs

988 Suicide and Crisis Lifeline: Call or text 988 or chat online at (available 24/7)

Suicide Prevention Lifeline: 1-800-273-TALK (8255)

Addiction Hotline: 716-831-7007

Crisis Services: 716-834-3131 (24/7 hotline)

Crisis Services Kids Helpline: 716-834-1144

NYS Domestic and Sexual Violence Hotline: 1-800-942-6906

NYS Substance Use and Gambling HOPEline: 1-877-8-HOPENY


FeedMore WNY: 716-822-2002

CAO Food Pantry at the Resource Council of WNY
347 Ferry Street, Buffalo, NY 14211
Serving 14208 and 14209 zip codes

Humboldt Parkway Baptist Church Food Pantry
790 Humboldt Parkway, Buffalo, NY 14211
Serves 14208 and 14209 zip codes

Community Fridge and Shelves at Frank E. Merriweather, Jr. Library – Rooted In Love
1324 Jefferson Avenue, Buffalo, NY 14208
(located inside the back entrance)
Available when the library is open, pick up items from shelves


Community Health Center of Buffalo, Inc.
[email protected]
• Confidential services
• Walk-ins welcome
• You may qualify for FREE services
• Most insurances accepted

Locations throughout Western New York:
34 Benwood Avenue, Buffalo, NY 14214
2715 Highland Avenue, Niagara Falls, NY 14305
934 Cleveland Drive, Cheektowaga, NY 14225
38 Heritage Court, Lockport, NY 14094

Legal Services

Center for Elder Law and Justice: 716-853-3087

Neighborhood Legal Services: 716-847-0650

Mental Health / Counseling Services

BestSelf Behavioral Health
[email protected]

Buffalo Hope Emotional Support Helpline


GO Buffalo Niagara: 716-256-2430

NFTA: 716-855-7300

General Services

211 Connection Service – Dial 211 (available 24 hours): 211 WNY is a three-digit phone number that connects people to services. An information and referral specialist will connect people to various services in the community.

Erie County Department of Senior Services: 716-858-8526

Erie County HEAP: 716-858-7644